Our Locations
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Managed IT services wherever you are

Seriun can offer a responsive, efficient, proactive and aligned level of service wherever you are in the world. We work with many companies local to us as well as a good proportion that are based the length and breadth of the UK.

In addition, we have a small number of international clients in countries like the US and China. If we can’t work with you remotely, or there’s an occasion when remote intervention isn’t good enough, we’re more than happy to travel to wherever you need us to be.

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Manchester IT services, software and telecoms solutions

Seriun was founded in 2003 in East Lancashire. Our headquarters are still there, though we’ve moved to bigger premises once or twice! Currently, head office is in Nelson.

In 2020, we opened a satellite office in Manchester City Centre, giving superb coverage to growing businesses across the North West and nationally across the UK. As demand for our  IT services, telecoms and software solutions increases, we expect to be opening similar satellite offices where they are needed.

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Isn’t local IT provision better?

Many up-and-coming businesses understandably harbour loyalty to business partners in their local area. This is often a satisfactory arrangement while your business finds its feet and you discover more about your needs.

However, as your business becomes more ambitious, you will need to look further afield to get the level of service you need to achieve your goals. Seriun helps you aim high. You can lean on us for world-class solutions that other companies can’t come close to.

  • People are at the heart of solutions
  • Aligned to business needs and objectives through your workforce’s needs and objectives
  • Partnership approach
  • Flexible and proactive
  • Helpful, empathetic and people-focused
  • Driven by finding solutions that will help your business succeed and grow

The majority of our work is delivered remotely, so don’t limit your business growth – engage with a partner who can match your attitude and ambition.

Working with the best to deliver the best

Meet the team

Meet the people that make it all work

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Service Delivery KPIs January 2021

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25 secs

Average Waiting Time
(21s IVR security routing)

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2097

Reactive Tickets Closed

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87 %

Same Day Fix

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99.8 %

Overall SLAs Met

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99%

Client Satisfaction