Case Studies

Our customers are at the heart of Seriun, and we appreciate that each one is unique with a different set of needs. We are digital solution providers, and whether you’re an enterprise business or an SMB, we will give you the same level of care and will go to any length to make sure the solution fits your business needs exactly.

We pride ourselves on our service excellence and have a wealth of loyal customers that have been with us since the start, which is testament to that. But we don’t want you to take our word for that, we’d rather you heard it from our customers.

Please take your time to read over some of our projects that we’ve undertaken with some of the regions finest businesses…

What our clients said...

Working with the best to deliver the best

Meet the team

Meet the people that make it all work

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Service Delivery KPIs June 2020

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25 secs

Average Waiting Time
(21s IVR security routing)

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1907

Reactive Tickets Closed

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85 %

Same Day Fix

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99.9 %

Overall SLAs Met

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99%

Client Satisfaction