Business Call Recording
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Business Call Recording

Business call recording is an ideal solution for organisations that wish to monitor their team’s calls to improve customer service and provide seamless communication for their clients and customers.

We are an experienced telecoms provider with years of experience in providing reliable call recording and reporting solutions for our clients. We understand whilst calls are being recorded it is important that key statistics and information are easily accessible.

At Seriun we provide comprehensive and reliable business call recording and reporting software solutions to clients in the North West and throughout the UK.

Business connectivity

Monitor Efficiency

Monitor KPIs of individuals and entire departments on multiple site locations

hosted solutions to improve productivity

Improve Key Processes

Key statistics enable you to make informed choices about how your team operate

Cost effective hosted solutions business connectivity

Seamless Communication

Enhance your businesses communication both existing and potential clients

Call Recording for Your Business

Recording and reporting calls for your business can be a key factor of improving customer service and monitoring the productivity of your teams. We have worked with many businesses that have introduced comprehensive business call recording and have experienced a huge range of benefits.

We understand that there are a variety of requirements and legislation that the software must meet, so you can put your confidence in Seriun to provide reliable and cost-effective solutions for your contact centre team.

Importantly, all the call recording and reporting software options that our team provide are PCI compliant, therefore if you take payments over the phone our software meets the required standards.

Hosted solutions: Business connectivity from Seriun

Business Call Recording

Before making a recommendation for business call recording software, our experienced team will take the time to understand your requirements. If you are already utilising a software that lacks features you require, we will talk through these and provide a comprehensive system that is also easy for your users to utilise.

Whatever your requirements, our experienced team are here to assist you with successful call recording and reporting for your business.

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Leave it to the professionals

If you require control over your level of IT or Telecoms support, and would like to find out more about how Seriun can reduce your IT costs and deliver a managed outsourced department – get in touch or give us a call now.