Wayne Fulton

Wayne Fulton

Head of Cyber
Cyber Security
CCNA, MCITP, MCSA, IASME Governance, IASME Cyber Essentials, CSTM

Meet other team members in this category

Cyber Security

Timon Holden

Cyber Security Engineer

Cyber Security

Jack Hebden

Cyber Security Engineer

Service Delivery KPIs August 2024

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25 secs

Average Waiting Time
(21s IVR security routing)

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1978

Reactive Tickets Closed

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92 %

Same Day Fix

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99.8 %

Overall SLAs Met

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99%

Client Satisfaction