Established partnerships with world-class service providers allow us to deliver fully managed solutions with of best-of-breed products and services.
We’re committed to providing an excellent service to our customers. Our professional accreditations have helped us attain exceptional technical and procedural credentials. Some are focused on the UK, while others indicate standards of international excellence.
ISO 9001 focuses on how we provide quality services, efficiency and customer satisfaction. This is another international standard and is geared towards having satisfied customers and employees. It also provides a framework we use to continually improve our processes. The principles of the accreditation help us offer IT, telecoms and software services that add value to our customers’ businesses. It also aligns to our approach of keeping people at the centre of everything we do.
ISO 27001 focuses on how we manage information security. The certification is the only auditable international standard of its kind. It defines the policies, procedures, processes and systems that manage information risks, including cyber attacks, hacks, data leaks and theft. The ISO 27001 certification shows we understand best practice information security processes and can put them into place. The certification is forward-thinking and takes a holistic approach, incorporating people and processes into best practice as well as technology. It is also known as ISO/IEC 27001:2013.
This accreditation means we are in the elite tier of Microsoft partners – the most highly accredited independent technical support providers with best-in-class capability within the areas of: Small and Midmarket Cloud Solutions - delivering cloud productivity and security solutions for small and midsize customers migrating to Office 365; Cloud Platform - deploying, migrating and maintaining cloud applications and services on Microsoft Azure, helping your customers make use of secure, scalable, and reliable cloud solutions. Datacentre - designing, implementing and maintaining a Windows Server infrastructure in a scaled and highly virtualised environment.
Cyber Essentials is increasingly becoming a requirement for every business. Certification demonstrates your company actively reduces the risks of cyber hacking, therefore protecting your customers’ information and potentially sensitive data We are accredited to guide you through Cyber Essentials and Cyber Essentials Plus. Our cyber security packages are designed to pinpoint vulnerabilities within your business infrastructure and monitor potential future cyber threats on your organisation. It includes: Cyber Essentials; Cyber Essentials Plus; Windows 10 Feature Update Management; Network changes; and Phishing assessments.
Seriun is an approved supplier on the UK government’s Crown Commercial Service (CCS) procurement platform. We can provide managed IT services and contracted services to the public sector through this platform, including government departments, local authorities and non-profit organisations. CCS is the UK’s biggest public procurement organisation, a government-led service for the public and third sectors. In order to operate within this service, Seriun has completed rigorous audit and vetting procedures. Contracted services are offered via Digital Marketplace; Managed IT services are offered via GCloud12.
We have become a higher level 3CX partner, which shows our commitment to 3CX - our latest communications solution. 3CX is our cutting-edge scalable and flexible phone system that brings huge cost savings. The key features of Seriun 3CX include: call recording, call reporting, Android and iOS apps, Click2Call, CRM integration, call transferring, hold and DND, self-installation and management, video conferencing, colleague instant messaging, website live chat and talk, in-cloud and on-premise options, unlimited extensions, reduced telephony costs.
Our Service Desk team are fully Cisco trained and qualified, which provides our customers with peace of mind that they are in expert safe hands.
We attained No.1 status for IT support in the North West in the global MSP 501 rankings, in 2020, which honour the world’s best Managed Service Providers.
Burnley Office: Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
Manchester office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA