Managed IT Solutions and Telecoms in Manchester
Delivering reliable IT support solutions across Manchester for a variety of businesses
We offer a complete range of IT services for Manchester-based businesses, that can be tailored to meet specific requirements exactly.
If you’re changing your IT support provider, we guarantee a switchover that’s as orderly and as fuss-free as possible. Once you’re under our wing, our knowledgeable team is on-hand whenever you need them. Backed by powerful systems, we are consistent, reliable and proactively focused on achieving good outcomes for your business.
Outsourcing IT Support for your Manchester based business can reduce cost and increase workplace efficiencies.
IT Support partner in Manchester you can trust
We work with world class partners and suppliers to deliver excellent service to our customers through our managed solutions.
We provide proactive and effective managed IT solutions for the core technology services that are critical to our clients’ success. Our clients can trust that their IT infrastructure and digital solutions are in safe hands, allowing them to concentrate on growing their business.
Our customer-centric approach ensures the services and solutions we provide are fit for purpose, operational and optimised, all delivered with service excellence. It removes barriers and enhances productivity, exemplifying a mature and modern service delivery.
Our Manchester Services
Manchester IT Support
The right IT support will help you business grow. We spend time understanding your business strategically, so to align ourselves to your needs on an operational level.
We design people-focused digital solutions. Your employees will have the tools, software and support to allow them to be productive and get results. Meanwhile, your IT services are flexible to meet challenges and requirements.
Manchester Cyber Security
Our cyber security services are designed to pinpoint and fix vulnerabilities within your business infrastructure, and monitor potential future cyber threats on your organisation. We are an IASME Certification Body and Cyber Essentials assessor, able to help you prove your cyber security credentials to your supply chain.
Led by an expert with world-class credentials, our experienced team works closely with you to get an appropriate strategy in place that covers all potential threats your business is facing.
Manchester Telecoms
We want your business to be the best it can be, and that means having fast, reliable and optimised communications, keeping the whole team securely connected no matter where they are.
We review your site and embrace our customers uniqueness. We offer a range of services from VOIP, call recording and reporting, hosted solutions and call centre software.
Recent Client Testimonials
Jake Bradley
11:33 09 Dec 22
The Cyber essential & Cyber essential + certification is essential in our security strategy. The certifications give’s our clients piece of mind when instructing us. We’ve heled the certification for… 5+ Seriun were able to successfully guide us through the process with great expertise.read more
Sasha Windelinckx
10:00 23 Dec 21
Thank you for the support you have given us throughout 2021. It is an absolute pleasure for us to have Seriun as our IT department. You are a great team of very capable individuals who support,… advise and guide us with our IT needs/issues and we could not ask for more from you – keep doing what you’re doing; it definitely works!Sasha Windelinckx,Finance DirectorAirline Services Interiors, Manchesterread more
James Denny
11:31 10 Dec 20
Great team. Out of the box thinkers and there to solve not just todays problems, but are insightful enough to help shape our IT future.
Lisa Sourbutts
09:37 17 Apr 20
CUBE HR were invited to assist Seriun with their People Strategy and what a pleasure it was. They are forward thinking and want to make their workplace amazing. The directors embraced all the… feedback from their employees and have already developed these into a two-year people plan. If they look after their employees this well, I can only imagine how well they look after their customers.read more
Beverley Bellas
17:23 18 Mar 19
Seriun has been the ICT partner for Smith Jones since 2005. With a wealth of knowledge and experience they deliver an outstanding, pro-active and friendly service. They take care to understand our… business and people. Quite simply the best.Beverley Bellas Smith Jones Solicitorsread more
Open For Vintage
08:25 14 Aug 17
We have been dealing with Seriun now for a number of years as the main developer and administrator of our site. Their level of service is outstanding and they take a real and honest interest in… understanding our business so we can improve it. They are actively engaged in development and not just reactive to our requests. I would have absolutely no problem in recommending Seriun.read more
Myerson Solicitors
13:50 11 Aug 17
SERIUN have been a trusted partner for over 5 years, their team of dedicated professional and personable support staff have helped to keep our IT systems continuously up and running during this time.… They have taken an instrumental role in all the major IT projects we have undertaken, recently upgraded our IT infrastructure. They supported us closely while we moved to new offices and whilst undertaking these projects they ensured there was no downtime in operations, they are a valued member of our team.read more
Jamie Macgregor
15:10 20 Jul 16
Seriun have become our entire IT department! They dig us (me!) out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software… development and all their other supplemental services. They are always responsive and able in our times of need. I know the rest of the Bright Direction Training team would would not be happy if i were to even consider an alternative supplier. Incredible value for money. Long may it continue.read more
David Meehan
15:43 15 Jul 16
I can certainly highly recommend Seriun Ltd for all aspects of ICT. Professional, reliable, knowledgeable and competent; Seriun have looked after all our IT systems for over 10 years.Now a trusted… strategic partner of our company, they have helped us develop our existing IT infrastructure and progress our ICT systems and security.Seriun are always extremely helpful and we now rely upon them for their unwavering expertise and rapid response. We particularly appreciate the contract customer helpdesk which enables us to access the required assistance efficiently and keep track of progressWe are constantly bombarded by alternative suppliers, but with the level of service we currently receive from Seriun, we will not be moving any time soon.read more
Service Delivery KPIs March 2024
25 secs
Average Waiting Time
(21s IVR security routing)
1995
Reactive Tickets Closed
95 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
Talk to our team
We would love a chat about IT Support and Technology!
Burnley Office: Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
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Manchester office: Office 505, Arkwright House, Parsonage Gardens, Manchester, M3 2LF
Burnley: 01282 500770
Manchester: 0161 3883533
Email: info@seriun.co.uk