Unified Communications
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Our Unified Communications Services

Communications within every organisation are essential for business productivity and growth, without having a solid system in place you can feel the effects of limited collaboration between teams and lack of communication with clients. Read on…

If your business requires a unified communications approach, we can help. We have worked with many clients to create bespoke solutions to their telecoms problems, ranging from contact centre solutions for telesales teams, through to improving communication between office-based staff members and remote workers.

Our experienced team utilise the latest technology so if you do become one of our clients, you can feel confident that you are only receiving the most up-to-date advice and software solutions.

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Contact Centre

Telecoms is an integral part of many businesses however for those with an entire tele-team their contact centre is one of the core parts of their business. If you have a contact centre that needs to run smoothly and efficiently, our team can help.

Find out more about our Contact Centre Solutions
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Call Recording and Reporting

Our telecoms team have assisted many businesses in the integration of call recording and reporting software. By having this software in place our clients have benefited from improved staff productivity and as a result have improved existing client relationships via high quality customer service.

Find out more about Call Recording and Reporting
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CTI Integration

Maximise your business’ efficiency and enhance your customer service levels by utilising Samsung Xchange. This piece of software improves cohesive working for your team members and improves overall productivity

Find out more about CTI Integration
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Collaboration and Mobility

Don’t let your team suffer the effects of remote working, instead utilise our collaboration and mobility solutions to keep your team in contact – wherever they are working from. We create collaboration solutions based on your business’ individual requirements, all you need to do is discuss the telecoms issues you are facing with our specialist team.

Find out more about Collaboration and Mobility