We have been a Managed Service Provider of ICT solutions since 2003. Our expertise lies within IT support, bespoke software development and telecommunication solutions, for small and medium businesses.
We pride ourselves on delivering the highest level of service to both large and small clients, which is what keeps them coming back. We are renowned for going beyond expectation and really delighting our customers, and in turn their customers.
It’s our mission to provide solutions with impeccable service that make a significant difference to operational efficiency and service levels, which ultimately help drive down costs and increase revenues.
Take the next step in your career and join our dynamic team of professionals in a fast growing company.
Our people are the most important asset we have, so we believe in looking after them as best we can.
We have an engagement policy in place with lots of perks and benefits, including:
Location: This role is based at our Barrowford office but will have a flexible working option after probation based on the company flexible working policy.
This is an opportunity for a dynamic Senior Service Desk or 3rd Line Engineer to join a fast growing IT Managed Service Provider. The role will be based within our Service Desk reporting to our Service Desk Manager, working on tickets and directly assisting customers.
Initially office-based with scope to work on-site through site visits, assisting with project work and prescheduled onsite maintenance days. This will also progress into assisting the project team with project delivery.
Due to expected growth within the business, the suitable candidate will progress into standalone project work in the future. We take a proactive view on progressing employees careers and don’t restrict Service Desk Engineers purely to ticket work.
Please send your CV to: firstname.lastname@example.org
Burnley Office: Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
Manchester office: Office 505, Arkwright House, Parsonage Gardens, Manchester, M3 2LF