Our Digital Transformation Services

Let our team analyse your company, from basic processes through to complex digital issues our specialist technical team will digitally transform your business. Read more…

It is essential for any business to stay ahead of their competition, whatever service or product they are offering. One of the key ways in which the big players within any industry maintain their competitive edge is through improving how their business operates internally.

By utilising the latest technologies and accessing the key data they need to improve efficiency these businesses transform how their business operates, impacting on their service offering and their relationships with existing and potential clients.

Our team at Seriun have assisted multi-national organisations to digitally transform their businesses by implementing a combination of the following technologies.

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Internet of Things (IoT)

By integrating IoT into your business smart devices within your organisation will collect key data, enabling our team to make intelligent recommendations on how to improve productivity, monitor progress and increase profits as a result.

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AI & Machine Learning

Often where devices have been programmed to perform actions when real life events occur the systems can be affected and fail to continue to run efficiently. However, with AI and Machine Learning, the devices are taught to analyse sets of big data to improve processes and reactions.

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Big Data

Tying in closely with IoT, AI and Machine Learning, collecting big data will enable your business to improve essential business activities. Analysing the data results to improve how these activities are carried out and improving overall efficiency and productivity.

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Analytics

As with all aspects of improving a business’ efficiency one of the most important activities during a digital transformation is analytics. Enabling our experienced team to monitor progression and make intelligent suggestions on adaptations to the digital processes we are utilising for your business.

What our clients said...

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Service Delivery KPIs June 2020

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25 secs

Average Waiting Time
(21s IVR security routing)

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1907

Reactive Tickets Closed

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85 %

Same Day Fix

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99.9 %

Overall SLAs Met

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99%

Client Satisfaction