Our Digital Transformation Services
Let our team analyse your company, from basic processes through to complex digital issues our specialist technical team will digitally transform your business. Read more…
It is essential for any business to stay ahead of their competition, whatever service or product they are offering. One of the key ways in which the big players within any industry maintain their competitive edge is through improving how their business operates internally.
By utilising the latest technologies and accessing the key data they need to improve efficiency these businesses transform how their business operates, impacting on their service offering and their relationships with existing and potential clients.
Our team at Seriun have assisted multi-national organisations to digitally transform their businesses by implementing a combination of the following technologies.
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Internet of Things (IoT)
By integrating IoT into your business smart devices within your organisation will collect key data, enabling our team to make intelligent recommendations on how to improve productivity, monitor progress and increase profits as a result.
AI & Machine Learning
Often where devices have been programmed to perform actions when real life events occur the systems can be affected and fail to continue to run efficiently. However, with AI and Machine Learning, the devices are taught to analyse sets of big data to improve processes and reactions.
Big Data
Tying in closely with IoT, AI and Machine Learning, collecting big data will enable your business to improve essential business activities. Analysing the data results to improve how these activities are carried out and improving overall efficiency and productivity.
Analytics
As with all aspects of improving a business’ efficiency one of the most important activities during a digital transformation is analytics. Enabling our experienced team to monitor progression and make intelligent suggestions on adaptations to the digital processes we are utilising for your business.
Working with the best to deliver the best
Meet the team
Meet the people that make it all work
Service Delivery KPIs March 2021
25 secs
Average Waiting Time
(21s IVR security routing)
1998
Reactive Tickets Closed
88 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
Talk to our team
We would love a chat about IT Support and Technology!
Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
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Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA