Our Digital Transformation Services
Let our team analyse your company, from basic processes through to complex digital issues our specialist technical team will digitally transform your business. Read more…
It is essential for any business to stay ahead of their competition, whatever service or product they are offering. One of the key ways in which the big players within any industry maintain their competitive edge is through improving how their business operates internally.
By utilising the latest technologies and accessing the key data they need to improve efficiency these businesses transform how their business operates, impacting on their service offering and their relationships with existing and potential clients.
Our team at Seriun have assisted multi-national organisations to digitally transform their businesses by implementing a combination of the following technologies.
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Internet of Things (IoT)
By integrating IoT into your business smart devices within your organisation will collect key data, enabling our team to make intelligent recommendations on how to improve productivity, monitor progress and increase profits as a result.
AI & Machine Learning
Often where devices have been programmed to perform actions when real life events occur the systems can be affected and fail to continue to run efficiently. However, with AI and Machine Learning, the devices are taught to analyse sets of big data to improve processes and reactions.
Big Data
Tying in closely with IoT, AI and Machine Learning, collecting big data will enable your business to improve essential business activities. Analysing the data results to improve how these activities are carried out and improving overall efficiency and productivity.
Analytics
As with all aspects of improving a business’ efficiency one of the most important activities during a digital transformation is analytics. Enabling our experienced team to monitor progression and make intelligent suggestions on adaptations to the digital processes we are utilising for your business.
What our clients said...
“I wish to express my gratitude for the considerable amount of IT support and consultancy that you have provided to HR Savvy. I have no hesitation in recommending your services. You are firmly our ‘go-to’ people now for all things IT related.”
Tracey Murphy
Managing Director, HR Savvy
“Seriun’s thorough planning allowed us to move our full operations seamlessly to our new office, without incurring any downtime. We felt like we were in completely safe hands as they managed the whole process from start to finish, so we didn’t have to worry about a thing.”
Gordon Harper
IT Manager, Myerson
“We asked Seriun to deliver our marketplace platform. Their approach ensured that key business requirements were quickly identified and a strategic roadmap developed that resulted in the timely and cost effective delivery of our marketplace. Seriun have proven to be a strategic partner to Open for Vintage, and we highly recommend them.”
Colin Saunders
CEO, Open for Vintage
“We are now at the stage where we work closely with Seriun to shape and deliver strategic projects. They’ve become a valued and trusted supplier.”
David Baines
Operations Director, Manufax
“Justin Sherwood and his team at Seriun are not only the ideal outsourced IT provider, but their ability to create bespoke, niche solutions to suit the specific needs of our business means that partnering with them is a no brainer.”
Steve Adams
Managing Director, The Safari Store
“Now a trusted strategic partner of our company, they’ve helped us develop our existing IT infrastructure, our ICT systems and security. We rely on them for their unwavering expertise and rapid response. We’re constantly bombarded by alternative suppliers, but with the level of service we receive we won’t be moving.”
David Meehan
General Manager, Beta Group Ltd.
“Seriun have become our entire IT department! They dig us out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software development and all their other supplemental services. They are always responsive in our times of need and are incredible value for money.”
Jamie MacGregor
Managing Director, Bright Direction Training
“Seriun are an award winning company that really put the customer at the heart of their business operations. I have had the pleasure of working with them for the past 12 months and they are highly recommended.”
Mubarak Chati
Managing Director, 1 Events Media
“All up and running again with thanks to James from Seriun – he was excellent and resolved issues that BT couldn’t!”
Dr Daniel Keating
Director, Electromech
Working with the best to deliver the best
Meet the team
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Service Delivery KPIs October 2020
25 secs
Average Waiting Time
(21s IVR security routing)
2167
Reactive Tickets Closed
83 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
Talk to our team
We would love a chat about IT Support and Technology!
Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
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Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA