We understand that an effective business telephone system is crucial for successful and reliable business communications. This is why we offer a wide range of voice based telephony systems designed to co-ordinate with your customers internal and external communications.
At Seriun we build long lasting relationships with our clients, working with them to continually improve their communications. We utilise the latest technologies to give our clients a competitive edge in their industry.
Beginning at analysis, moving onto implementation and continuing with maintenance our team cover all aspects of voice communications.
SIP phones rely on modern technology to operate. They use an Open Standard “SIP” to set up and manage phone calls. The voice signal is carried over an IP-based network using another Open Standard. These phones are also sometimes called VoIP Phones and offer crystal clear communications.
Benefits of Using SIP
• Ease of use for making and receiving local and long distant calls
• Easy access to both land line and mobile numbers
• Access to the internet and the use of emails and text messages
• Access to ENUM (Telephone Number Mapping)
• Elimination of network overlap and associated costs
• Ability to enhance and increase the use of office communications servers
Integrated Services Digital Network (ISDN) allow for the simultaneous digital transmission of voice, video, data, and other network services. It offers a digital line that provides ‘channels’ that can be used for separate calls. ISDN offers a high-performance service that delivers broadcast-quality voice and continuous, extremely reliable data transmission, making it a well suited to small businesses that cannot afford any break in transmission.
Benefits of Using ISDN Systems
• A proven track record in reliability
• Flexible system that can easily be incorporated with new technology
• Options are available to protect incoming or outgoing calls in the system becomes unavailable
• Cost-effective solutions for small to medium businesses
Non Geographical numbers are not linked to any specific location, meaning they can be used an alternative to traditional landline numbers. 08 numbers are used for a variety of different reasons, but most commonly used to offer freephone numbers to customers, or generate revenue for paid-for services. There are a wide range of non-geographic numbers available, with the costs varying depending on the prefix of the number.
Benefits of Using NGN (08 Numbers)
• Freephone numbers
• Revenue generating numbers, charged at mid tariff rates
• Nationwide numbers which are charged at the local rate
• Premium rate and variable revenue generating telephone numbers
• One way call operation and easy re-routing capabilities
“I wish to express my gratitude for the considerable amount of IT support and consultancy that you have provided to HR Savvy. I have no hesitation in recommending your services. You are firmly our ‘go-to’ people now for all things IT related.”
Managing Director, HR Savvy
“Seriun’s thorough planning allowed us to move our full operations seamlessly to our new office, without incurring any downtime. We felt like we were in completely safe hands as they managed the whole process from start to finish, so we didn’t have to worry about a thing.”
IT Manager, Myerson
“We asked Seriun to deliver our marketplace platform. Their approach ensured that key business requirements were quickly identified and a strategic roadmap developed that resulted in the timely and cost effective delivery of our marketplace. Seriun have proven to be a strategic partner to Open for Vintage, and we highly recommend them.”
CEO, Open for Vintage
“We are now at the stage where we work closely with Seriun to shape and deliver strategic projects. They’ve become a valued and trusted supplier.”
Operations Director, Manufax
“Justin Sherwood and his team at Seriun are not only the ideal outsourced IT provider, but their ability to create bespoke, niche solutions to suit the specific needs of our business means that partnering with them is a no brainer.”
Managing Director, The Safari Store
“Now a trusted strategic partner of our company, they’ve helped us develop our existing IT infrastructure, our ICT systems and security. We rely on them for their unwavering expertise and rapid response. We’re constantly bombarded by alternative suppliers, but with the level of service we receive we won’t be moving.”
General Manager, Beta Group Ltd.
“Seriun have become our entire IT department! They dig us out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software development and all their other supplemental services. They are always responsive in our times of need and are incredible value for money.”
Managing Director, Bright Direction Training
“Seriun are an award winning company that really put the customer at the heart of their business operations. I have had the pleasure of working with them for the past 12 months and they are highly recommended.”
Managing Director, 1 Events Media
“All up and running again with thanks to James from Seriun – he was excellent and resolved issues that BT couldn’t!”
Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA