Business Telephone Solutions
Our business telephone solutions provide cost-effective and reliable methods of clear communication for your business. Read more
At Seriun we understand that having a comprehensive telephone system is essential to develop both internal relationships between teams and external communication with existing and potential clients.
We have worked within the telecoms industry for many years, consistently growing our knowledge of what businesses require from business telephone solutions and software.
We have a variety of telephony systems available to our clients, including ISDN and VoIP solutions, whatever your requirements our experienced team will be happy to discuss how we are able to continually support your businesses telecoms.
Less
Modern Solutions
Our experienced team implement modern business telephone solutions for our clients
Seamless Communication
With both internal and external teams, customers, suppliers and valued partners
Software Integration
Integrate the chosen telephone solution with existing software such as CRM and task management
Choosing the right business telephone solution
Business telephone solutions must provide a comprehensive range of features that meet the requirements of its users. As each business is different, we understand business telephone solutions need to be flexible and adapt as the business and its employees change and develop.
For instance, a growing business needs a telephony solution that can scale as the business develops, allowing new users to be added as and when required. Also having a reliable system that integrates with existing software and management systems, will allow for a streamlined operation – in turn enabling an efficient service to be delivered to clients.
Seriun’s business telephone solutions
As experienced telecoms providers we understand that choosing the right system may seem like a difficult task, which is why our experienced team will guide you through the process. They will understand your full requirements before recommending a new business telephone solution.
We specialise in working with growing SMEs, and provide cost-effective and reliable feature-rich telephony solutions.
Hosted business telephone solutions
Our hosted telephone solutions are ideal for businesses which require a reliable and cost-effective communication method, without the cost of purchasing hardware. Our chosen hosted solution, HV Select, provides an accessible option for businesses both large and small.
We have worked with many businesses throughout the North West and the UK, providing hosted business telephone solutions that exceed expectations.
Previously hosted solutions were only suitable for larger organisations due to the cost, however in recent years they have become much more accessible for SMEs. Hosted solutions are now one of our most sought-after business telephone solutions.
On Premise Business Telephone Solutions – Samsung OfficeServ
On premise telephone solutions are ideal for those who prefer their solutions to be based at their offices, on their hardware – rather than up in the cloud.
Samsung OfficeServ is an ideal solution for these businesses, offering a feature-rich telephone solution which can be scaled easily as your business grows. As Samsung accredited partners we have extensive knowledge of Samsung’s products.
OfficeServ is an all-encompassing communication tool for businesses with more complex requirements for how their teams are able to communicate both internally and externally.
SMT-i3105
The Samsung SMT I3105 IP Telephone is the entry level IP Telephone designed to replace traditional digital telephones. Perfect for common areas, lobbies and waiting rooms, the SMT-i3105 offers a level of capacity, functionality and features that are well suited to low to moderate users. It offers easy call transfer, hold and mute capabilities and can be placed on a desk or wall mounted.
Specifications:
- 100 Phone Book Entries
- 30/30 Short Message (In/ Out)
- 3 Soft Keys
- 9 Fixed Function Keys
- 5 Multiple Ringtones
- 802.3af Standard Support Poe Interface
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
- Navigation Button
SMT-i6010
The SMT-i6010 is a functional and user friendly entry-level IP phone, suitable for most staff areas in small and medium-size offices this handset is popular amongst our customers. The Samsung IP handset is easy to use, stylish to look at and offers crystal clear communications. Direct access to voice mail, call logs and system directory are just a few of the items accessible at the touch of a button.
Specifications:
- 3.2" mono LCD Screen
- LCD Backlight
- 100 Phone Book Entries
- 30/30 Short Message (In/ Out)
- 9 Fixed Function Keys
- 802.3af Standard Support Poe Interface
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
- Speakerphone
SMT-i6011
A superb IP phone for executive assistants and managers, the SMT-i6011 VoIP phone offers a polished and professional look. With integrated WiFi and Bluetooth, this desk phone offers a lot of advanced features for a very competitive price. As well as the standard capabilities you would expect from a telephone of this calibre, the SMT-i6011 also offers much more than the standard.
Specifications:
- 3.2" mono LCD Screen
- 500 Phone Book Entries
- 9 Fixed Function Keys
- 99 Programmable Buttons
- 2.4 GHz, 5.GHz
- Wi-Fi (Backhaul)
- 802.11n
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
SMT-i6020
The SMT-i6020 desk phone is a practical addition to the SMT-i600 series that offers convenient features for all members of staff, including volume control, do not disturb feature, voice mail, conference calling, hold, re-dial, call forwarding, call mute and call transferring. The simple USB drive lets you easily configure new phones and upgrade phone software.
Specifications:
- Full duplex speaker phone
- 1.8” 128 x160-pixel LCD display
- 100 hour standby time
SMT-i6021
Perfect for executive offices, the SMT-i6021 is the next big thing in VoIP phones. This powerful IP phone connects with executives smartphones while offering many advanced telephony features, including wired and wireless connectivity, call sharing via Bluetooth, seamless call handover to your smartphone and crystal clear voice.
Specifications:
- 3.2" mono LCD Screen
- Wi-Fi (Backhaul)
- Built In Wi-Fi Hot Spot
- 500 Phone Book Entries
- Up to 99 programmable buttons
- 14 Fixed Function Keys
- Navigation button
- Speakerphone
- Smartphone Connectivity
SMT-i5343
An executive level combination of power and style, the Samsung SMT-i5343 takes IP connectivity to a whole new level. This top-of-the-line and intuitive IP phone will seamlessly connect with employees’ mobile devices, enabling management and senior level staff to increase productivity and make the most of mobility.
Specifications:
- 4.3" TFT Color LCD Screen
- Wi-Fi connectivity
- Built In Wi-Fi Hot Spot
- 500 Phone Book Entries
- Up to 99 programmable buttons
- 5 Soft Keys
- Headset Jack
- 2 USB Ports
- Smartphone Connectivity
Leave it to the professionals
If you require control over your level of IT and Telecoms support, and would like to find out more about how Seriun can reduce your IT costs and deliver a managed outsourced department – get in touch or give us a call now.
What our clients said...
“I wish to express my gratitude for the considerable amount of IT support and consultancy that you have provided to HR Savvy. I have no hesitation in recommending your services. You are firmly our ‘go-to’ people now for all things IT related.”
Tracey Murphy
Managing Director, HR Savvy
“Seriun’s thorough planning allowed us to move our full operations seamlessly to our new office, without incurring any downtime. We felt like we were in completely safe hands as they managed the whole process from start to finish, so we didn’t have to worry about a thing.”
Gordon Harper
IT Manager, Myerson
“We asked Seriun to deliver our marketplace platform. Their approach ensured that key business requirements were quickly identified and a strategic roadmap developed that resulted in the timely and cost effective delivery of our marketplace. Seriun have proven to be a strategic partner to Open for Vintage, and we highly recommend them.”
Colin Saunders
CEO, Open for Vintage
“We are now at the stage where we work closely with Seriun to shape and deliver strategic projects. They’ve become a valued and trusted supplier.”
David Baines
Operations Director, Manufax
“Justin Sherwood and his team at Seriun are not only the ideal outsourced IT provider, but their ability to create bespoke, niche solutions to suit the specific needs of our business means that partnering with them is a no brainer.”
Steve Adams
Managing Director, The Safari Store
“Now a trusted strategic partner of our company, they’ve helped us develop our existing IT infrastructure, our ICT systems and security. We rely on them for their unwavering expertise and rapid response. We’re constantly bombarded by alternative suppliers, but with the level of service we receive we won’t be moving.”
David Meehan
General Manager, Beta Group Ltd.
“Seriun have become our entire IT department! They dig us out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software development and all their other supplemental services. They are always responsive in our times of need and are incredible value for money.”
Jamie MacGregor
Managing Director, Bright Direction Training
“Seriun are an award winning company that really put the customer at the heart of their business operations. I have had the pleasure of working with them for the past 12 months and they are highly recommended.”
Mubarak Chati
Managing Director, 1 Events Media
“All up and running again with thanks to James from Seriun – he was excellent and resolved issues that BT couldn’t!”
Dr Daniel Keating
Director, Electromech
Working with the best to deliver the best
Meet the team
Meet the people that make it all work
Service Delivery KPIs October 2020
25 secs
Average Waiting Time
(21s IVR security routing)
2167
Reactive Tickets Closed
83 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
Talk to our team
We would love a chat about IT Support and Technology!
Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
_________________________________________
Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA