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Careers at Seriun

We have been a Managed Service Provider of ICT solutions since 2003. Our expertise lies within IT support, bespoke software development and telecommunication solutions, for small and medium businesses.

We pride ourselves on delivering the highest level of service to both large and small clients, which is what keeps them coming back. We are renowned for going beyond expectation and really delighting our customers, and in turn their customers.

It’s our mission to provide solutions with impeccable service that make a significant difference to operational efficiency and service levels, which ultimately help drive down costs and increase revenues.

Take the next step in your career and join our dynamic team of professionals in a fast growing company.

 

Being part of the Seriun team

Our people are the most important asset we have, so we believe in looking after them as best we can.

We have an engagement policy in place with lots of perks and benefits, including:

  • Great working environment, which is friendly and family oriented with break out areas
  • Cashback Healthcare program
  • Annual away day for staff to give feedback about Seriun, which is taken on board for positive change within the business
  • Fun CSR activities to take part in
  • Social days/evenings out
  • Hot lunch provided on the last Friday of every month, with a catered-for style lunch every quarter
  • Xmas parties (which are on another level!)
  • Weekly fruit basket, tea, coffee and fruit juice provided
  • Ability to buy more holidays
  • Long service rewards
  • And much more

 

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Service Desk Engineer

Location: Barrowford or Manchester City Centre

This is an opportunity for a dynamic Service Desk Engineer to join a fast growing IT Managed Service Provider.

The role will be based within our Service Desk, working on tickets and directly assisting customers. Initially office-based with scope to work on-site.

Due to expected growth within the business, the suitable candidate will progress into full 2nd line, 3rd line and project work in the future. We take a proactive view on progressing employees careers and don’t restrict service desk engineers purely to ticket work.

You’ll need experience in…

  • Resolving customer issues via a ticketing system
  • Working to SLAs

Read more...

  • Networking and network devices such as Cisco and HP
  • Switching, routing, firewalls – preferably Cisco Meraki
  • Windows Server 2008/2012/2016/2019
  • Windows 10/8.1/7
  • Office 365
  • VMware (desirable)
  • TCP/IP, LAN, WAN, VPNs

You must have…

  • Two years experience working in end-user support
  • Excellent customer service skills
  • High level of interpersonal skills
  • An ability to accurately triage technical requests
  • A valid UK driving licence

Interested?

Please send your CV to: careers@seriun.co.uk

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2nd Line Technical Engineer

We’re looking for a 2nd Line Technical Engineer to join our team.

You’ll need experience in…

  • Resolving customer issues via a ticketing system
  • Working to SLAs

Read more...

  • Networking and network devices
  • Switching, routing, firewalls
  • Windows Server 2008/2012/2016
  • Windows 10/8.1/7
  • Office 365
  • VMware (desirable)
  • TCP/IP, LAN, WAN, VPNs

You must have…

  • Two years experience working in end-user support
  • Excellent customer service skills
  • High level of interpersonal skills
  • An ability to accurately triage technical requests through our Autotask system
  • A valid UK driving licence

Interested?

Please send your CV to: careers@seriun.co.uk

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More career postings coming soon…