Mobile App Integration

Fixed mobile integration would allow users to start their call at home and head out to wherever there is cell service without switching phones or hanging up. FMC would also allow you to use Voice over Internet Protocol services such as Skype, whenever an internet connection is available.

Convergence would allow cellular telephones to function smoothly without network problems caused by fixed infrastructure.

Improved Customer Service

FMC expands your business’ market size by including business calls made from fixed locations and calls made at home. In addition, most employees have a list of telephone numbers on their mobile handsets which ensures they know who is calling and what they need even when they are away from the office.

Customers can reach employees at any time and place. FMC solutions such as wireless WiFi convergence and IP-PBX extensions provide software that can be loaded on to the phone to allow your cell phone to communicate with the internal landline.

This allows the mobile phone to act as the traditional landline with the same number shared between the two. In turn, customers can reach you through your landline and mobile whether you are in or out of the office.

FMC also accommodates conference calls and a host of other capabilities all of which contribute to better, more efficient customer service.

If you would like some more information on the FMC solutions we provide to our clients, do not hesitate to get in touch with our friendly team. We have years of experience in integrating new telecoms technologies into growing businesses.