Seriun Summer Masquerade Ball
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Join us at our Summer Masquerade Ball

IN SUPPORT OF PENDLESIDE HOSPICE

Friday 7th September 2018
19:00 - 1:00
The Fence Gate, Burnley

The Ball

Our summer masquerade ball on 7th September is in support of our charity of the year Pendleside Hospice, who deliver round-the-clock care for those with debilitating and life-limiting illnesses, while supporting their families. A critical responsibility they have is sourcing their own fundraising streams to cover daily operating costs, which is why events like these are so important.

As our guest at the ball you will enjoy exquisite food, live entertainment and dancing into the small hours. There’ll also be a number of fundraising activities, including a balloon raffle and charity auction – with some fantastic prizes on offer, including signed Lancashire County Cricket Club shirt and Burnley FC football!

We look forward to welcoming you to our ball, where you can relax and unwind among some of the areas finest businesses.

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Evening Entertainment

Beginning with a champagne reception, you'll be bamboozled by award-winning magician Andrew Dean, and be left wanting an encore! Then as you're seated for a delicious three-course dinner, you'll be soothed by the sultry tones of our female vocalist Jo Farrow. After dinner the party will get popping with a balloon raffle and charity auction, with superb prizes on offer. Then dance the night away until your carriages arrive.

All proceeds from the evening will go to our charity of the year - Pendleside Hospice.

Andrew Dean

Andrew is the perfect event magician - he's performed to audiences at Manchester City & Manchester United’s Stadiums, Wimbledon, The Oval, Accrington Stanley FC, Coniston Hall, and Peckforton Castle to name but a few.

His a special brand of magic has attracted the interest of crowds of all types and ages including celebrities from Muhammed Ali to international footballers and famous stars from stage and screen.

Award winning - his show really is one not to be missed!

Andrew Dean

Jo Farrow

Jo Farrow is one of the north west’s sought after female vocalists. Her down to earth and bubbly personality makes her instantly likeable to audiences of all ages, and refreshing to watch perform.

Jo is now entering her tenth year in this profession, and her experience and professionalism is clear to witness on and off stage.

She has a fantastic voice. Her own show will take you through your favourite artists of all time, from the 1940’s right up to the current chart music of today.

Jo’s repertoire is so vast, she is able to change her set in an instant to perfectly suit any audience and venue.

Jo Farrow

Order of the evening

19:00 – Champagne reception
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19:30 – Guest speakers
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19:45 – Dinner
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21:45 – Auction and balloon raffle
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22:30 – Entertainment and dancing
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01:00 – Carriages

 

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Service Delivery KPIs March 2021

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25 secs

Average Waiting Time
(21s IVR security routing)

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1998

Reactive Tickets Closed

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88 %

Same Day Fix

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99.8 %

Overall SLAs Met

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99%

Client Satisfaction