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Working with the best to deliver the best
Meet the team
Meet the people that make it all work
Service Delivery KPIs March 2021
25 secs
Average Waiting Time
(21s IVR security routing)
1998
Reactive Tickets Closed
88 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
Talk to our team
We would love a chat about IT Support and Technology!
Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
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Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA