Samsung Telephone Systems
As a Samsung accredited partner, we understand all there is to know about Samsung telephone systems, which makes us perfect to recommend the right business phone system for you. Read more
Each with their own range of features, we are able to make smart recommendations for your business based on your requirements.
We make the complex world of business telephone systems simple, so you don’t need to worry about the jargon, we will provide a tailored recommendation for your business as to which Samsung telephone system will benefit your team the most.
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Reliable Phone Solutions
A range of cost-effective and reliable business phone solutions for growing SMEs
Samsung Accredited Partner
North West based team with years of experience working with Samsung phone systems
Improve Communication
Provide a seamless experience for your suppliers, customers and partners
Samsung OfficeServ
At Seriun, we understand that finding the right business telephone solution for your business may seem like a difficult task. But, with Samsung’s telephone systems there are a huge range of different products available to suit your specific needs.
We specialise in the Samsung OfficeServ products, specifically the 7000 series which is ideal for businesses looking for a comprehensive software that provides voice, data and wireless communication.
More about Samsung telephone systems…
Our team of experts will guide you through the process of selecting the best model for your business, we will also integrate the system into your offices and provide ongoing support for your company, while users adjust to the new software.
We want our clients to get the most they can from their Samsung telephone systems therefore everything we do is driven to help you maximise the best results from your business telephony software.
Features of Samsung telephone systems
Each model of the 7000 series comes with different features. However, the more common features of Samsung OfficeServ are:
- VoIP lines
- Digital mailbox
- Uniform call disruption and advanced call centre capabilities
- Advanced speed dialling
- OfficeServ Suite – computer integration for added functionality
- Transfer, hold and conference call from mobile phone
- Wireless access points for integration with wireless handsets and PDAs
- Enterprise-class firewall and Intrusion Detection System for powerful security
- Built in call reporting software to monitor statistics
SMT-i3105
The Samsung SMT I3105 IP Telephone is the entry level IP Telephone designed to replace traditional digital telephones. Perfect for common areas, lobbies and waiting rooms, the SMT-i3105 offers a level of capacity, functionality and features that are well suited to low to moderate users. It offers easy call transfer, hold and mute capabilities and can be placed on a desk or wall mounted.
Specifications:
- 100 Phone Book Entries
- 30/30 Short Message (In/ Out)
- 3 Soft Keys
- 9 Fixed Function Keys
- 5 Multiple Ringtones
- 802.3af Standard Support Poe Interface
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
- Navigation Button
SMT-i6010
The SMT-i6010 is a functional and user friendly entry-level IP phone, suitable for most staff areas in small and medium-size offices this handset is popular amongst our customers. The Samsung IP handset is easy to use, stylish to look at and offers crystal clear communications. Direct access to voice mail, call logs and system directory are just a few of the items accessible at the touch of a button.
Specifications:
- 3.2" mono LCD Screen
- LCD Backlight
- 100 Phone Book Entries
- 30/30 Short Message (In/ Out)
- 9 Fixed Function Keys
- 802.3af Standard Support Poe Interface
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
- Speakerphone
SMT-i6011
A superb IP phone for executive assistants and managers, the SMT-i6011 VoIP phone offers a polished and professional look. With integrated WiFi and Bluetooth, this desk phone offers a lot of advanced features for a very competitive price. As well as the standard capabilities you would expect from a telephone of this calibre, the SMT-i6011 also offers much more than the standard.
Specifications:
- 3.2" mono LCD Screen
- 500 Phone Book Entries
- 9 Fixed Function Keys
- 99 Programmable Buttons
- 2.4 GHz, 5.GHz
- Wi-Fi (Backhaul)
- 802.11n
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
SMT-i6020
The SMT-i6020 desk phone is a practical addition to the SMT-i600 series that offers convenient features for all members of staff, including volume control, do not disturb feature, voice mail, conference calling, hold, re-dial, call forwarding, call mute and call transferring. The simple USB drive lets you easily configure new phones and upgrade phone software.
Specifications:
- 3.2" mono LCD Screen
- 4 Soft Keys
- 14 Fixed Function Keys
- SIP (for Samsung Communication Manager Platform)
- OSPP (for OfficeServ Platform)
- Navigation Button
- Programmable Buttons
- XML
- Speakerphone
SMT-i6021
Perfect for executive offices, the SMT-i6021 is the next big thing in VoIP phones. This powerful IP phone connects with executives smartphones while offering many advanced telephony features, including wired and wireless connectivity, call sharing via Bluetooth, seamless call handover to your smartphone and crystal clear voice.
Specifications:
- 3.2" mono LCD Screen
- Wi-Fi (Backhaul)
- Built In Wi-Fi Hot Spot
- 500 Phone Book Entries
- Up to 99 programmable buttons
- 14 Fixed Function Keys
- Navigation button
- Speakerphone
- Smartphone Connectivity
SMT-i5343
An executive level combination of power and style, the Samsung SMT-i5343 takes IP connectivity to a whole new level. This top-of-the-line and intuitive IP phone will seamlessly connect with employees’ mobile devices, enabling management and senior level staff to increase productivity and make the most of mobility.
Specifications:
- 4.3" TFT Color LCD Screen
- Wi-Fi connectivity
- Built In Wi-Fi Hot Spot
- 500 Phone Book Entries
- Up to 99 programmable buttons
- 5 Soft Keys
- Headset Jack
- 2 USB Ports
- Smartphone Connectivity
Benefits of Samsung telephone systems
Once you are using a Samsung telephone system in your business, you will enjoy improved communications both internally and externally, as well as many other benefits including:
- Improved collaboration
Teams that can communicate more efficiently are able to collaborate more effectively. Lines of communication will be much clearer and your entire team will be able to work together better.
- Various options for businesses of different sizes
Whatever the size of your business, there is a Samsung telephone system for you. As experts in Samsung systems our professionals will be able to recommend the system that’s just right for your business and your team.
- Work with an experienced team
As we are Samsung telephone system experts, we will provide extensive support on how to use the system – enabling your team to utilise the various features at your disposal, and get the most out of your new business phone system.
- Improve customer service
Having a more reliable and sophisticated telephone system will enable your teams to improve communication with clients and customers. Conference calling, CTI integration and other key features will allow your team to provide professional customer service.
Leave it to the professionals
If you require control over your level of IT or Telecoms support, and would like to find out more about how Seriun can reduce your IT costs and deliver a managed outsourced department – get in touch or give us a call now.
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Service Delivery KPIs March 2021
25 secs
Average Waiting Time
(21s IVR security routing)
1998
Reactive Tickets Closed
88 %
Same Day Fix
99.8 %
Overall SLAs Met
99%
Client Satisfaction
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Head office: Seriun, Unit 9 Vantage Court, Riverside Way, Barrowford, England, BB9 6BP
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Branch office: Blackfriars House, St Mary's Parsonage, Manchester, M3 2JA